Queue overview0
0Handoffs that need a human claim next.
Work the live queue, claim AI handoffs, and keep operator presence aligned with runtime dispatch state.
Handoffs that need a human claim next.
Calls already in active operator or AI flow.
Call outcomes waiting for a deliberate next step.
Use Operations when this starts climbing.
Awaiting queue sync.
Open
AvailabilityPresenceOpen
Follow-upOutboundOpen
Load workspace auth to resolve operator state.
Operators ready to take the next handoff.
Operators already on live calls or active work.
Use this to spot ownership drift before a queue jam.
Sign in with a workspace JWT to resolve operator presence.