VoiceCallAgentVoice operations console

Voicecare Core

Command Center Sessions Outbound Operations

System

BoundaryChatAgent business

VoiceCallAgent execution

Workspace not resolved

Missing auth

Utilities

Open utilities Business plane Legacy phone

Voicecare Core

Outbound

Work one outbound call from a single operator workbench with context on the left, live session in the center, and AI plus diagnostics on the right.

No live workspace contextNo live call

Call Context

Prepared context

CustomerNo live contact context

No destination phone yet

Dispositionpending

Next step

Call ID: Waiting for launch
Room: Waiting for room
Identity: Operator not attached yet
Phone: No destination provided
Workspace: No live workspace context
AI summary: No AI summary from runtime query/backend yet

Legacy fallback softphoneDebug and rollback only

Legacy fallback session

Giu lai cho debugging va rollback. Iframe khong tu join de tranh trung token/identity voi console moi.